Job Description

FLSA Status: Exempt
Reports To: Controller

The Accounts Receivable (AR) Manager is responsible for overseeing billing, collections, and cash application processes across our client's organization This role ensures timely and accurate customer invoicing, effective collection of receivables, and compliance with contractual requirements across multiple markets and service lines. The AR Manager works closely with operations, sales, and project management teams to support billing accuracy and maintain strong cash flow.

• Manage full-cycle AR, including contract setup, billing, invoicing, collections, and cash application.

• Ensure billing aligns with customer contracts, rate schedules, and supporting service documentation.

• Monitor AR aging, identify at-risk accounts, and implement strategies to improve Days Sales Outstanding (DSO).

• Oversee lien releases, credit memos, write-offs, and revenue adjustments.

• Lead, mentor, and develop the AR team, providing guidance, workflow support, and performance management.

• Establish, monitor, and report on KPIs focused on billing accuracy, timeliness, and AR health.

• Partner with operations, project managers, and field leadership to resolve billing discrepancies and improve job costing accuracy.

• Collaborate with the Controller on revenue recognition, month-end close activities, and AR-related reporting.

• Work directly with customers to resolve billing disputes and improve payment turnaround.

• Maintain strong internal controls over billing, revenue documentation, and cash application processes.

• Ensure customer records are complete and accurate, including conducting credit checks and setting up new accounts.

• Support external audits and internal reviews related to receivables.

• Enhance AR processes through ERP improvements, automation, and workflow optimization.

• Drive initiatives that improve billing accuracy, cash flow forecasting, and customer communication.

• Bachelor's degree in Accounting, Finance, Business, or equivalent experience.

• 5+ years of AR experience, including at least 2 years in a leadership or supervisory role.

• Experience in multi-state, project-based, or service-based industries strongly preferred.

• Strong knowledge of billing practices, collections strategies, GAAP principles, and internal controls.

• Proficiency with ERP systems and AR automation tools.

• Excellent communication skills with the ability to collaborate cross-functionally and interact professionally with customers.

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