Job Description

Date posted: 08/19/2025 Requisition Number: 2025-60002 Business unit: Spectrum Business Location: Syracuse, New York Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB130

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Are you passionate about helping businesses grow through tailored solutions? As a Small and Medium Business Sales Representative at Spectrum, you will engage with business owners, property managers, and IT consultants to identify their needs and recommend our Voice, Data, and Video services. Your consultative sales approach will drive our growth and directly impact our success. Join our dynamic team and make a meaningful difference in the business community.

What our Small and Medium Business Sales Representative Enjoy Most About the Role

• Enhancing the customer experience by promptly responding to inbound sales calls and meeting call handling metrics. 
• Developing sales proposals, maximizing revenue and maintaining accurate sales databases. 
• Collaborating with support groups to complete sales, resolve issues and determine serviceability. 
• Offering bundled services, educating customers on products and maintaining current technical knowledge. 
• Exceeding monthly sales goals through a consultative approach and staying informed about competitors' products. 

Working Conditions

• Call center office environment

Required Qualifications

Education

• High school diploma or equivalent

Experience

• 1 year of professional work experience & sales experience
• Proven track record as a high-performing sales professional 
• Experience in selling video (TV), data (internet), and voice (telephone) services

Technical Skills

• Understanding of cable communications products and services 
• Ability to work variable hours, including nights, weekends and holidays

Skills & Abilities

• Strong verbal and written communication skills in English 
• Ability to achieve sales targets and deliver results 
• Flexibility to work varied hours 

Preferred Qualifications

• 2+ years of experience selling Voice, Data, and Video solutions in the SMB market 
• 2+ years of call center sales experience in a B2B and/or telecommunications industry

SIB130 2025-60002 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $22.30 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $23,400 .

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Work experience placement, Work at office, Local area, Visa sponsorship, Night shift,

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