Job Description

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for providing vision and strategy to improve daily operations and keeping team leaders accountable for each component of Operational Excellence. A Director's two main areas of focus are growing the business and coaching/developing team leaders. Directors lead by example and set the tone that others will follow. 

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Sundays Off
• Learning first-hand from an experienced Operator
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Director Responsibilities:

• Cast vision and execute strategy for a dedicated area of the business
• Work with the Leadership team to achieve business goals
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new team leaders, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A Machesney Park is seeking caring, guest-focused individuals to join our team. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Beginning January 1st 2024, Chick-fil-A Machesney Park will be locally owned and operated by an independent, franchised Operator who is passionate about helping people grow and being a bright spot in the community.

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