Job Description
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Internal & Ethics Investigator I will manage and resolve issues related to employee misconduct, data privacy incidents, theft, and/or policy violations. An Internal & Ethics Investigator interfaces and builds strong partnerships with Human Resources, Legal, Corporate Security, and line of business leaders. The Internal & Ethics Investigator I upholds the Bank’s risk management and Ethics Policy framework by ensuring that risks are identified, debated, escalated and managed as appropriate. An Internal & Ethics Investigator must be able to comply with all organizational and professional ethical standards.
Key Responsibilities - Investigates non-complex to moderate level allegations of employee policy and procedure violations or unethical conduct.
- Coordinates and conducts a broad range of interactive fact finding, basic interviewing and observing.
- Gathers and reviews sources of evidence such as documents, electronic records and logs, and video and audio recordings.
- Summarizes investigative findings, makes determinations and recommendations for resolution.
- Accurately articulate the circumstances and events of the investigation, both verbally and in writing to various levels of management and HR partners.
Competencies Required - Successfully handle non-complex to moderate level investigations with minimal direction, while keeping Internal & Ethics Investigations Manager informed.
- Strong listening and interviewing skills.
- Conform to the highest standards of conduct and ethics, including honesty and integrity.
- Strong communication and presentation skills with an ability to effectively interact with all levels within an organization, law enforcement, legal counsel and government officials, as well as the ability to create and summarize detailed written reports.
- Strong organizational and time management skills with the ability to prioritize workload and multi-tasks in a high-pressure environment while maintaining strong attention to detail.
- Strong interpersonal, listening, and interviewing skills with the ability to confront and address sensitive topics while maintaining a high degree of professionalism, confidentiality, diplomacy, and tact.
- Strong problem solving and investigatory skills; ability to objectively identify, assess, resolve, and mitigate risk while ensuring optimal results or outcomes are achieved.
- Demonstrated ability to drive results through individual efforts and influencing others, without authority over them.
- Ability to manage multiple cases simultaneously and achieve conclusions in a timely manner; work independently while supporting a team environment.
- Ability to prioritize in the face of competing priorities, interruptions, and distractions.
- Comprehensive knowledge and understanding of banking and employment policies, procedures, laws and regulations as they related to risk management.
- Developed critical thinking skills, decision making and analytical skills.
- High level of integrity and objectivity to ensure proper results are obtained.
- Strong data presentation skills using Word, Excel, PowerPoint, or other applications; ability to navigate Internal Investigations software applications (i.e., Accruint, CommandClient) and related websites.
Job Operations
Primary Location Texas-The Woodlands
Schedule Full-time
Work Locations TX - Operations Center-0100
Unposting Date Ongoing
Organization Texas - Houston
Minimum Qualifications/Experience - 1+ years’ experience in investigations, employee relations, financial crimes, or risk management role where main duties encompass analyzation and/or assessment of risk, while maintaining a high-volume caseload required.
- Banking or financial services experience preferred.
Formal Education & Certification - High School Diploma or equivalent required.
- Bachelor’s degree in criminal justice, business administration, risk management, human resources, or related field preferred.
Work Status Supervisory Responsibility Travel - Up to 10% travel expected.
Working Conditions - Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Job Tags
Full time, Local area,