Position Overview:
Oversees overall business performance across multiple salon branches, ensuring operational consistency, profitability, and brand alignment.
Key Responsibilities:
Supervise branch managers and monitor performance metrics.
Implement company-wide policies, procedures, and training.
Set revenue and growth targets for each location.
Oversee staffing, HR, budgeting, and financial reporting.
Drive long-term business strategy and brand development.
Qualifications:
Bachelor’s or Master’s in Business Administration or Management.
7+ years of leadership experience, preferably in retail or hospitality.
Proven success in multi-location operations.
Excellent analytical, leadership, and decision-making abilities.
Performance Indicators:
Revenue growth and profitability across branches.
Consistent service standards and customer satisfaction.
Employee engagement and retention rates.
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